It doesn’t happen all the time, but every now and then I notice it. I say we need to do X, Y and Z, and people simply lean on it. That’s the moment the responsibility that comes with experience stops being a phrase and becomes real.
It isn’t because I’m the boss. It’s because there are years behind it, and the logic makes sense. I’m a lateral thinker, and I remember these kinds of things. After enough time on site, you realise there’s nothing new under the sun.
People turn to me and say, “Well, you’ve seen way more than me. What’s the right way?”
There’s nothing new under the sun. That’s exactly why people lean on the person who has seen it before.
On the odd occasion, someone doesn’t go with my advice. In most cases they end up wishing they had. That’s not something for me to get a big head about. It’s a reminder that they would have been in a better place had they listened, and that I owe people the clearest advice I can give.
Experience in construction is valuable. It brings better judgment, faster problem-solving and confidence in difficult situations. But it also brings responsibility. The more experienced you become, the more people rely on what you say and do. This is the responsibility that comes with experience.
The responsibility that comes with experience starts with safety
Experienced people are often the ones who spot danger first. An unsafe excavation, poor scaffolding or a risky shortcut may look normal to someone new. With experience comes the responsibility to speak up and stop work when needed, even when it’s inconvenient.
When people lean on your judgment, they also lean on your silence. If you walk past something unsafe and say nothing, others assume it’s fine. That’s a heavy thing to carry, and it’s part of the job.
Responsibility for standards
When experienced people accept poor work, others assume it’s acceptable. When they insist on doing things properly, standards rise across the site. Experience gives you the credibility to set the bar, and the duty to hold it.
The same applies to quality. When someone new asks, “Is this good enough?”, the answer they get from an experienced person becomes their standard for years. Getting that answer right matters.
Responsibility to clients
Clients trust experienced project managers to protect their investment. That means honest advice, even when it isn’t what they want to hear, clear reporting and decisions made in the client’s interest.
But I’ve also learned that it’s not your house. It’s not your site. The client has the final say. My responsibility is to advise to the best of my ability, explain the reasoning and then respect their decision without getting aggressive or fighting back.
That balance is the hard part. You have to care enough to speak up, and respect the client enough to let them make the call.
Responsibility to the team
Experienced people set the tone. How they handle pressure, conflict and mistakes shapes how the whole team behaves. Calm, fair and accountable leadership spreads.
Staying calm is a big part of that. If the most experienced person on site loses their head, everyone else feels it. If they stay calm and look for a better way, the team follows.
Responsibility to pass knowledge on
Experience that isn’t shared is lost when you move on. Teaching younger professionals, explaining decisions and letting others learn is part of the job.
For me, that means letting people do the work and letting them make the mistake, then guiding them through it. Answers given without explanation create people who keep asking. Explained reasoning creates people who can one day be leaned on themselves.
Responsibility to keep learning
Experience can become a trap if it turns into “this is how we’ve always done it”. Methods, materials, tools and regulations change. Experienced PMs need to stay curious and open to better ways.
Nothing new under the sun doesn’t mean nothing left to learn. The patterns repeat, but the tools, the materials and the people change. The responsibility is to keep your judgment sharp, so that when people lean on it, it holds.
Carry it without a big head
People relying on your judgment is a privilege, not a trophy. When you’re proven right, the point isn’t that you were right. The point is that the client or the team member ends up in a better place.
If they went another way and it didn’t work out, don’t say I told you so. Help them fix it. That’s what earns the kind of trust that lasts.
So the takeaway is this. When people start leaning on your judgment, treat it with care. Give advice you’d stand behind, explain your reasoning, respect the client’s final say and stay humble about being right. That’s what experience should look like.
Responsibility when things go wrong
Experience doesn’t stop things from going wrong. It changes how you respond. When there’s a problem on site, people watch the most experienced person in the room. If you stay calm, take ownership and focus on a fix, the team follows. If you look for someone to blame, they learn to hide problems instead of raising them.
Owning a problem doesn’t mean taking the blame for everything. It means making sure it gets sorted properly, that the client hears about it honestly and that the lesson is learned.
Final thought
Experience earns trust. With that trust comes responsibility for safety, standards, clients, teams and the next generation. Carrying it well is what turns an experienced project manager into a respected one.
Related reading: How Senior PMs Shape the Next Generation and Why Trust Is a Project Manager’s Real Currency.
Planning a build, renovation or fit-out in Gauteng? Call or WhatsApp me on 082 44 00 421, email unclemerwe@gmail.com or visit my homepage to see how I work.